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ELECTRONICDELIVERYCONSENTNOTICE
ELECTRONICDELIVERYCONSENTNOTICE
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File:ElectronicDeliveryConsentNotice.pdf

Revision as of 22:24, 22 August 2015

Electronic Delivery Consent Notice
We are required to provide certain information	to you before you	agree to receive electronic communications.
This	notice applies to all Internet-based communications from us, including email, website and	mobile	applications.
Electronic communications include, but are not limited	to:
• Regulatory Notices
• Plan Documents
• Benefit Determinations and/or Information (e.g.; Explanation of	Benefits, Health Statements, Claim Letters)
Electronic Delivery of Communications
By choosing electronic delivery you will receive communications electronically instead of	receiving a paper copy.
The types of	communications available electronically are subject to change, and	if additional	communications	become	
available in	an electronic format, you will receive those communications electronically. Occasionally,	in	addition	to	
electronic communications you may also receive a hard	copy document.
Your consent remains	in effect until you withdraw it.	 You may withdraw your consent at any time and choose to receive	
paper mailings by resetting your mailing and email preferences in your	Account Settings on myuhc.com.
You	have the	right to also receive a free paper copy of communications that we are required to provide to you. To	
request a	paper copy of a specific communication, call the member phone number on your health plan ID card.
If	we attempt to deliver information to an email address you provide and the message is	returned	as undeliverable after	
several	attempts, we will assume that you	have withdrawn	consent for electronic delivery and will	begin	sending	the	
information to you in	paper	format. To	ensure that you	continue to	receive emails	from us, add the email “from”
address to your email	address book or safe list. To update your email address, log	in to	myuhc.com and go to the Change
Mailing	and Email Preferences page under Account Settings.
Requirements to Access and	Retain Information
In	order to receive and	retain	electronic communications, you must have access to a computer or other	device which is	
capable of accessing the Internet and you must have software which permits you to receive and	access Portable	
Document Format or “PDF”	files,	such as Adobe Acrobat Reader® version 6.0 or higher (available	for downloading	at	
http://get.adobe.com/reader).	Click here	for the	list of supported:	browsers
ELECTRONICDELIVERYCONSENTNOTICE

File:ElectronicDeliveryConsentNotice.pdf